01General support
For help with your account, Offerings, requests, chat or Credits, email to be announced. Writing from the email address registered to your Allyo account helps us find your account quickly.
- Phone: to be announced
- Hours: Monday to Friday, 10 AM – 6 PM IST
- We usually reply within 2 working days.
02Report a safety concern
If a Member, Offering or message breaks the User guidelines, email to be announced with the Member's username, the Offering title (if any), screenshots, what happened and when. Reports about harassment, threats or illegal content are handled first. If anyone is in immediate danger, contact local emergency services (112 in India) before anything else.
03Privacy and your data
For questions about your personal data, or to exercise your privacy rights, email support@allyoapp.com. See the Privacy policy for details.
04Account deletion
You can delete your account yourself in the app (Settings → Delete account). If you can't access the app, see Delete account for how to ask us.
05Grievances
If you're not satisfied with how a complaint or report was handled, write to support@allyoapp.com. We acknowledge grievances within 24 hours and aim to resolve them within 15 days.
06Postal address
Allyo Technologies, Kolkata, West Bengal, India